Which Continuous Improvement method specifically focuses on workflow and customer value?

The focus of Lean methodology is indeed on workflow and customer value. Lean emphasizes the identification and elimination of waste throughout the production process, which can enhance efficiency and effectiveness while delivering maximum value to customers. This approach streamlines operations by improving flow and reducing lead times, enabling organizations to respond better to customer needs.

By optimizing workflows, Lean not only increases productivity but also ensures that resources are allocated in a way that directly contributes to customer satisfaction. The core principles of Lean revolve around enhancing value from the customer's perspective, making it the most suitable choice for addressing matters concerning workflow and customer value.

In contrast, while Six Sigma is for quality improvement by reducing variability and defects, it does not specifically prioritize the workflow and customer value in the same way Lean does. The Theory of Constraints focuses on identifying and addressing the most significant bottleneck in a process to improve throughput, yet it doesn’t center on customer value as its primary objective. Business Process Reengineering involves fundamentally rethinking and redesigning business processes to achieve significant improvements, which may not always directly focus on the customer value aspect.